TERMS AND CONDITIONS/AGREEMENT FOR USE
Last updated: January 14, 2026
Please read these terms carefully before using Venshack Technologies Platform. By using our service, you agree to these terms.
Introduction
These Terms of Use (these "Terms") shall govern the use of the Venshack Technologies website, mobile applications ("Services" or "Platform"). This website is owned and operated by Venshack Technologies ("We" "Us" or "Venshack Technologies"). These Terms constitute a binding and enforceable legal agreement between Venshack Technologies, its affiliated companies and you.
Kindly read these Terms in its entirety to review its general provisions as well as any other terms ("Additional Service or Purchase Terms") specific to the product or service before you choose to purchase any service on our platform.
You are required to agree to the following terms of use. HENCE, BY CHECKING/CLICKING "I AGREE" AT THE END OF THESE TERMS, YOU INDICATE YOUR ACCEPTANCE TO THESE TERMS OF SERVICE.
If any of the terms, conditions, and notices contained herein conflict with the Additional Service or Purchase Terms or other terms and guidelines contained within or applicable to any particular service or product, then the applicable Additional Service or Purchase Terms shall prevail to the extent that it affects the product or service.
Please also review our Privacy Policy. The terms of the Privacy Policy and other supplemental terms, rules, policies, or documents that may be posted on the Venshack Technologies website from time to time are hereby expressly incorporated herein by reference.
Changes on Terms/Agreement
Venshack Technologies reserves the right to modify this Agreement at its own discretion. If any modification to this Agreement is unacceptable to you, you may immediately terminate your account subject to applicable terms. If you do not terminate your account, or if you continue to use our Service or platform following any modification to these Terms, your continued use shall be deemed to indicate your acceptance.
Our Priority
As a technology platform, our foremost commitment is to ensure that all vending solutions proffered to residential and commercial communities in Nigeria and Africa have a conducive, well secured and trusted place to facilitate fruitful and stress free services associated with property management in Nigeria and across Africa.
In order to achieve this set priority, we have put together a healthy list of terms and conditions. These terms and conditions set the pace and is a guide we follow to ensure safety of every party and to address arising issues.
DEFINITIONS
- "Community" means a residential estate, commercial property, mixed-use development, or similar facility managed through the Platform.
- "Services" means all services offered through the Platform, including utility vending, payment collection, service charge management, access control, reporting, and ancillary property management services.
- "User" includes property owners, residents, tenants, visitors, property managers, facility managers, vendors, and any other person or entity using the Platform.
ELIGIBILITY AND ACCEPTANCE
You must be at least 18 years old and have legal capacity to enter into a binding agreement to use the Platform. Where you use the Platform on behalf of an organization, community, or corporate entity, you represent and warrant that you are duly authorized to bind that entity.
SCOPE OF SERVICES
The Platform enables Users to:
- Manage and collect service charges, levies, rents, and other community-related payments;
- Manage utility consumption data;
- Control and monitor visitor access and entry permissions;
- Manage vendors, service providers, and shared facilities;
- Generate reports and analytics related to property management.
The Company acts as a technology service provider and does not own, supply, or guarantee utilities, physical infrastructure, or on-ground services unless expressly stated in a separate written agreement.
USER OBLIGATIONS
You agree to:
- Provide accurate, complete, and up-to-date information;
- Use the Platform only for lawful purposes;
- Comply with all applicable laws and regulations in Nigeria and other relevant African jurisdictions;
- Maintain the confidentiality of your login credentials.
You shall not:
- Misuse, disrupt, or interfere with the Platform;
- Attempt unauthorised access to systems or data;
- Use the Platform for fraudulent, illegal, or harmful activities;
- Reverse engineer, copy, or exploit the Platform without permission.
PAYMENTS, COLLECTIONS, AND FEES
The Platform may facilitate payments for utilities, service charges, rents, levies, and other fees.
All payments made through the Platform are subject to applicable transaction fees, service fees, or third-party payment processor charges, which shall be disclosed prior to payment.
The Company is not responsible for disputes arising between Users, Communities, or third-party service providers regarding payment amounts, billing accuracy, or service delivery.
Refunds, where applicable, shall be governed by the Community's policies and applicable law.
UTILITY VENDING DISCLAIMER
Utility vending is dependent on third-party suppliers, distribution companies, and infrastructure.
The Company does not guarantee uninterrupted utility supply and shall not be liable for outages, shortages, load shedding, or infrastructure failures beyond its reasonable control.
ACCESS CONTROL AND VISITOR MANAGEMENT
Visitor access control features are provided as a management aid only.
The Company does not guarantee security outcomes and shall not be liable for security breaches, criminal acts, or unauthorised access occurring within any Community.
DATA PROTECTION AND PRIVACY
The Company shall process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and other relevant African data protection regulations.
By using the Platform, you consent to the collection, use, storage, and processing of your data for the purpose of providing the Services.
INTELLECTUAL PROPERTY
All intellectual property rights in the Platform, including software, trademarks, logos, and content, are owned by or licensed to the Company.
No rights are granted to you except as expressly stated in these Terms.
SUSPENSION AND TERMINATION
The Company may suspend or terminate access to the Platform where a User:
- Breaches these Terms;
- Engages in fraudulent or unlawful conduct;
- Poses a risk to the Platform or other Users.
Termination shall not affect accrued rights or obligations.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, or special damages.
The Company's total liability shall not exceed the fees paid by the User to the Company in the twelve (12) months preceding the claim.
INDEMNITY
You agree to indemnify and hold harmless the Company from any claims, losses, damages, or expenses arising from your use of the Platform or breach of these Terms.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising out of or in connection with these Terms shall be resolved by negotiation, failing which it shall be referred to arbitration in Nigeria in accordance with the Arbitration and Mediation Act 2023.
AMENDMENTS
The Company may amend these Terms from time to time. Continued use of the Platform constitutes acceptance of the updated Terms.
GENERAL
If any provision is held invalid, the remaining provisions shall remain in force.
These Terms constitute the entire agreement between you and the Company regarding use of the Platform.
By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@venshack.io
Phone: +234 (0) 123 456 7890
Address: Lagos, Nigeria